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Frequently Asked Questions

 

What is your shipping Policy?

All our products are carefully packed to ensure safe passage and are delivered by either Royal Mail or courier depending on package size. If there is any issue or delay, please contact us. Any purchase over £200 is delivered free of charge

What is your Policy on Returns/Exchanges/Refunds? 

Buy your art with confidence. If you are not totally satisfied with your purchase on any of our products including original artwork, we have have a full refund policy in place. Please contact us immediately with your request and return the goods in their original condition using the packaging provided within seven days. You will however have to cover the cost of postage. Once the goods have been received, a full refund will be credited to your account. As a family run business we pride ourselves on quality and service.

What does the stated size refer to?

For paper prints, the quoted size refers to the actual 'Image size' including a border for the artist's signature, edition number and stamp. Whatever is viewed in the 'preview tool' is without a mountboard.

For canvas prints, the artist signs on the actual image itself.

How many prints are in the edition?

All prints are limited to 125. This will be stated in the 'full description and specification' option.

Can I choose a different mountboard colour?

Yes of course, please drop us a mail for options, however your order my take a little longer to process

Are you able to print bespoke sizes?

Absolutely. You may find that you have a paricular area such as an alcove or a recess you would like to decorate. No problem, we can work out the best solution for you.

Can you frame the artworks?

Yes we can, we also recommend the most suitable frame for you artwork to suit you requirements.

How can I keep up with your new work?

Yes, just subscribe to our mailing list and you can receive 10% off your first order if you so wish to purchase

Are you able to post wordwide.

Yes we can, however this can only be a print on paper or canvas which are posted in tubes as larger items are expensive. Please mail us for a quote on shipping costs

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Buy your art with confidence.If you are not totally satisfied with your purchase on any of our products including original artwork, we have have a full refund policy in place. Please contact us with your request and return the goods in perfect condition using the original packaging within seven days. You will however have to cover the cost of postage. Once the goods have been received, a full refund will be credited to your account. We pride ourselves on quality and service.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

The fine art paper we use is an acid-free, 315 gm museum quality paper with a natural white finish and soft textured surface. Our mountboards are of the highest quality conservation material, we also use archival tape for fixing. Sharp, detailed canvas prints that last for years without fading. Printed onto bright 400gsm cotton, hand-stretched on heavy-duty 4cm-deep stretchers We only use genuine Epson UltraChrome K3 9 pigment inks to give our prints a very wide colour gamut and exceptional light fastness lasting up to to 60 years .

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