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Frequently Asked Questions
What is your shipping Policy?
All our products are carefully packed to ensure safe passage and are delivered by either Royal Mail or courier depending on package size. If there is any issue or delay, please contact us.
What is your Policy on Returns/Exchanges/Refunds?
Buy your art with confidence. If you are not totally satisfied with your purchase on any of our products including original artwork, we have have a full refund policy in place. Please contact us immediately with your request and return the goods in their original condition using the packaging provided within seven days. Once the goods have been received, a full refund will be credited to your account. As a family run business we pride ourselves on our quality and service.
What does the stated size refer to?
For paper prints, the quoted size refers to the actual 'Image size' including a border for the artist's signature, edition number and stamp. Whatever is viewed in the 'preview tool' is without a mountboard.
For canvas prints the size is the same as stated
How many prints are in the edition?
Most editions are limited to 195. This will be stated in the 'full description and specification' option.
Are you able to print bespoke sizes?
Absolutely. You may find that you have a particular area such as an alcove or a recess you would like to decorate. No problem, we can work out the best solution for you.
Can you frame the artworks?
Yes we can, we also recommend the most suitable frame for you artwork to suit you requirements.
Are you able to post worldwide?
Yes we can, we have often posted to ex pats and customers living around the globe. Please mail us for a quote on shipping costs
Do you supply directly to the trade?
We now supply to the trade throughout the UK. you can apply here for a trade account
This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Buy your art with confidence.If you are not totally satisfied with your purchase on any of our products including original artwork, we have have a full refund policy in place. Please contact us with your request and return the goods in good condition using the original packaging within seven days. Once the goods have been received, a full refund will be credited to your account. We pride ourselves on our quality and service.
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The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
The fine art paper we use is an acid-free, 315 gm fine art paper with a natural white finish and soft textured surface. Our mountboards are of the highest quality material, we also use archival tape for fixing. Sharp, detailed canvas prints that last for years without fading. Printed onto bright 400gsm cotton, hand-stretched on heavy-duty 4cm-deep stretchers We only use genuine Epson UltraChrome K3 9 pigment inks to give our prints a very wide colour gamut and exceptional light fastness lasting up to to 60 years .
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